faqs

We provide balloon décor for Minneapolis/St. Paul and surrounding suburbs.

Wonderloon Party Co. uses the highest quality, professional-grade balloons and materials.

We use natural 100% biodegradable latex balloons. Latex is harvested from rubber trees which means that they are a plant-based product and a renewable resource.

Mylar balloons are not biodegradable. However, they can be reused by placing a straw in the opening to deflate them.

We use only the highest quality balloons & materials, however, some may pop or deflate sooner than anticipated. We cannot guarantee your balloons will last once delivered or picked up. We will replace anything we pop in transport or during setup.

Indoor balloons typically last up to 3 weeks or more (no guarantee), & outdoor balloons typically last 1-3 days.

When you are ready to say farewell, cut down your balloons, pop them, and dispose in your household waste. Latex balloons will completely decompose over time. If you cut your balloons into smaller pieces, it will help in the process.

Mylar balloons can be deflated and reused. Simply place a straw into the opening to deflate. You can also recycle them through a Zero-Waste Box.

If your event is canceled 14 days prior the date and time of service the 50% initial retainer is forfeited. If the event is canceled less than 14 days prior to the event, full payment will be required to compensate for hours of service already rendered and loss of event date. A request for a date change (postponement) must be made in writing at least 14 days in advance of the original event date. Changes are subject to the date being available and receipt of new contract. If the event is postponed, services contracted can be applied to a new date if available (refer to Postponement Policy).

Please keep children and pets' hands away from your balloon setup as they can be a choking hazard. If you or anyone at your event has a latex allergy, please let the Vendor know prior to paying your deposit. The Vendor is not responsible for any allergic reactions that may occur without prior knowledge of the allergy. Popping balloons can cause eye injury or other injury. Protective gear, including eye shields, should be worn. Clients are responsible for supervising all use, and preventing all misuse or abuse of balloons, equipment, and materials related to the event.